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Web Hosting - General |
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What is Web Hosting? |
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What is the
difference between UNIX hosting and Windows hosting? |
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What is shared
Hosting? |
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What exactly
is space and bandwidth? |
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What are PHP,
ASP, perl, etc? |
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Why would I
need a dedicated IP? |
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What is
uptime? |
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How do I
upload my site? |
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What are the
differences between your Plans of Hosting? |
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What plan
should I start with? |
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Do you have
any restrictions on the content we put on our site?
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Can I sell
advertising space on my site?
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Can I SPAM and
send unsolicited messages if I host with you? |
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Can I host
with you if I send out a newsletter to my subscribers each month?
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What type of
Email accounts do I get with my hosting account? |
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What is Email Forwarding? |
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What is a Catchall Email? |
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Do you offer e-mail auto-responder
capabilities? |
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Can I use my existing domain name with
your hosting? |
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Can you host foreign domain names ? |
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How soon will my account be set up? |
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Can I resell part of my web hosting
account? |
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How often can I update my site? |
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Does Tech Freedom Online accounts provide a web
mail service? |
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Do you provide SMTP with hosting
accounts? |
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Will my site be backed up regularly? |
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Do Tech Freedom Online offer unlimited bandwidth
or web space? |
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Can I upgrade to a different service
plan in the future? |
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Are there any "hidden" fees?
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How do I get customer support? |
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Why shouldn't I host my Web site with
a company that offers free domain registration? |
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Can I access my site with or without
the 'www'? |
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How do I transfer files to my website? |
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From where can I get FTP software for
uploading my files? |
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Do you offer web page design services? |
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Do you provide access logs? |
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Can I host more than one website under
my web space? |
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Are you running SQL Server 7 or SQL
2000?
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What is Web
Hosting? |
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Web hosting is the
act of renting space and bandwidth through a company so that you may publish
your web site online.
You can either opt for free hosting that is usually
supported with banners and pop ups, or may opt to get paid
web hosting, which gives you complete control over your site
contents. |
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What is the
difference between UNIX hosting and Windows hosting? |
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Depending on which
operating system to go with depends on your needs.
If you need to support Microsoft products such as ASP, MS Access, VBScript
and other Windows supported products like Coldfusion then Windows hosting
would be better. Furthermore, after the release of Windows
2003, it has become highly popular in the world of hosting. |
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What is
shared Hosting? |
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This form of web
hosting should suffice for most everyone.
Shared hosting simple refers to the fact that your site is on one server,
and that this server hosts multiple sites. You are virtually shared - your
site will not be the only one on this specific server.
Very few sites would actually need the power of a dedicated
server, so this option provides to be a reliable and cheap
solution. |
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What
exactly is space and bandwidth? |
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Disk space is the
size your website can be. Every single letter on your website has to be
stored somewhere on your web host's server. Each letter is one byte, and a
megabyte is roughly one million bytes. HTML pages are usually very small,
but it is the extra images, scripts, and even databases that can take up
large amounts of disk space.
Bandwidth/Transfer is the amount of data the server will
allow your site to send in a month. Transfer is usually
measured in gigabytes - billions of bytes. Once you go over
your monthly limit, a host may either shut your site down
for the remainder of the month or it can charge you
'overage.' |
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What are PHP, ASP,
perl, etc? |
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These are all
programming languages which are referred to by their acronyms.
PHP - PHP: Hypertext Preprocessor
ASP - Active Server Pages
Perl - not an acronym
Each programming language has its own benefits and uses. It
is best that you research on your own to find one that best
fits your needs. |
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Why would I
need a dedicated IP? |
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For most people, a
dedicated IP is not required. But for people that want to provide anonymous
FTP or a website using SSL, a dedicated IP can make that easier. |
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What is
uptime? |
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Uptime is literally
what it means - it is the amount of time your site is online throughout the
entire month.
The best uptime would be 100%, but because things can break,
many hosts offer 99.9% uptime guarantees which is approx 43
minutes of downtime in a month. |
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How do I upload my site? |
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The main method of
uploading files to your site's account is by using FTP. When you sign up
with us, you will get an FTP account that lets you access files in your
account (ftp.yoursitename.com, your main account name and password).
Then you can use a built-in Windows or Internet Explorer FTP client, or some
other software that supports FTP such as CuteFTP, WS_FTP, or Total Commander
to transfer files from your hard drive to your account.
All these methods will work fine, but we recommend using
dedicated FTP programs as the preferred solution because
these programs have the best user interfaces and support
advanced options like setting file permissions and resuming
aborted file transfers.
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What are the differences between your
Plans of Hosting? |
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The main
differences between our hosting plans are found in the
amount of disk space you are provided with, the amount of
transfer you are allowed, and the number of e-mail accounts
included. You may note that being hosted on a dedicated
server also allows for more control over basic server
settings.
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What plan
should I start with? |
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This is a
decision you must make for yourself based on both the amount
of exposure you plan to give your site as well as the amount
of information you have for your site. Due to the generous
disk space limits Tech Freedom Online gives, most sites start with 20 MB
packages. Upgrading is a breeze and you only pay the
difference in fees from one level to the next when
upgrading. |
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Do you have
any restrictions on the content we put on our site?
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We do have
strict restrictions on Adult and illegal content. For
detailed information on our content limitations, please
refer to our Terms of Use. |
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Can I sell
advertising space on my site?
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Yes! You
are welcome to make money selling ad space of all shapes and
sizes on your site! Note that the content restrictions apply
to any advertisements you place on your pages.
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Can I SPAM
and send unsolicited messages if I host with you? |
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NO!
Tech Freedom Online
is 100% AGAINST SPAM! **If we receive SPAM complaints about
your account, we will be forced to terminate your account
without a refund.** There are much better ways of bringing
GOOD traffic to your site. |
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Can I host
with you if I send out a newsletter to my subscribers each
month?
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**If the
people you are mailing did request to receive your
newsletter, then it is acceptable. ** If we receive
complaints of the newsletter bring unsolicited SPAM, we will
be forced to terminate your account without refund. ** |
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What type
of Email accounts do I get with my hosting account? |
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With your
hosting account, you have the option of choosing either
e-mail forwarding or POP3 e-mail accounts. The number of
accounts that are included in your monthly web site hosting
fee is based on the level of the account you purchase.
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What is Email Forwarding? |
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We can
forward all e-mail from your domain name to your current
e-mail account.
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What is a Catchall Email? |
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A Catchall
e-mail account will forward anything@yourdomain.com that you
have not specifically setup as an alias or POP3 account for.
You'll get all mail to your domain name and your customers
will not receive mail bounces for invalid e-mail addresses
at your domain. |
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Do you offer e-mail
auto-responder capabilities? |
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Yes.
Included with every Tech Freedom Online hosting account is the ability
to create auto-responders. There is NO additional charge for
this service. |
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Can I use my existing
domain name with your hosting? |
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Yes you can, you
have an option of registering a domain name from us or use your existing
domain name. All you have to do is change the nameserver information (DNS
information) of your domain name to:
ns1.techfreedomonline.net
ns2.techfreedomonline.net
ns3.techfreedomonline.net
ns4.techfreedomonline.net. |
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Can you host foreign domain
names? |
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We can host most
types of domain names (with a few exceptions such as .name) - if in doubt
please contact us. |
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How soon will my account be
set up? |
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Hosting
account setup is completed within a few hours of us
receiving your payment. If you choose to pay on-line with a
credit / debit card your account will be up and running the
same day. If you choose to be invoiced you will receive your
invoice by e-mail within a few hours and account setup will
be completed immediately we receive payment. |
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Can I resell part of my web
hosting account? |
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No, your
account is for your use ONLY and we currently do not offer
multiple hosting under one account - however this may be an
option if you go for our reseller plans. Please see our
reseller area for more details. |
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How
often can I update my site? |
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As often as
you need to, your FTP account is there to be used 24 hours a
day 7 days a week. |
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Does
Tech Freedom Online accounts provide a web mail
service? |
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We do, and a very
advanced one at that...
Webmail is provided to all accounts via our
Neomail, Squirell Mail, Horde Web mail (Linux
Plans) mail server software, the interface is very fast and easy to use and
the software offers a number of advanced features such as attachments,
vacation messages, autoresponders, antivirus and Spam Filters.
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Do you provide SMTP with
hosting accounts? |
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Where possible you
should use your ISP's SMTP server to send e-mail.
There are occasions where this is not possible (for instance AOL in USA and
VSNL in India do not provide an SMTP server for their customers) in this
case we can provide you with a secure SMTP login to our mail
servers to send your mail at a minimal cost. |
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Will my site be backed up
regularly?
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We perform full
daily tape backups of our web, database, email and statistics servers.
Please note, however, that these backups are performed to allow restoration
of data by Invectis if there is a server related problem, they are not
available to clients to restore files that have been damaged or deleted by
the client.
The only exception are customers SQL databases which are backed up daily
both to tape and to a spare hard drive on the SQL server - these copies are
kept for 7 days and we will restore them on request.
Always keep an up to date local copy of your site, if your
site includes dynamic elements such as databases back these
up to your local machine regularly. |
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Do
Tech Freedom Online offer unlimited
bandwidth or web space?
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No - and neither
does anyone else, no matter what their advertising claims . . . . try taking
one of their accounts and then using 10GB of bandwidth a day and see how
long it takes them to find a reason to close your account! |
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Can I upgrade to a
different service plan in the future? |
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If you need
a more extensive plan than the one you’re signed up for, you
can easily switch plans or add extra services. All you would
need to do is pay the difference. Likewise, if you find you
signed up for a more comprehensive plan than you needed, you
can downgrade to a more basic plan on your renewal date.
Just inform us before your renewal date. |
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Are there any "hidden" fees?
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NO.
Absolutely not. When you place an order all the chargeable
options are clearly shown. |
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How do I get customer
support? |
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To receive
support of any type you can
email support at support@techfreedomonline.net. |
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Why
shouldn't I host my Web site with a
company that offers free domain
registration? |
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Some
hosting companies offer FREE domain registration while you
host your Web site with their company. Then, if you decide
to move your Web site to another host, you cannot take your
domain name with you because the hosting company is the real
owner of the domain name. We do not offer free domain
registration because we want our customers to always have
the option to go to another hosting company and to take
their domain name with them. |
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Can I
access my site with or without the 'www'? |
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Unlike some of our
competitors, with our service you can access your site with both (www.yourname.com)
and without (yourname.com). |
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How do I transfer files to my
website? |
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Files must be
transferred to the web server via File Transport Protocol (FTP)
Most popular clients are WS FTP and CUTE FTP |
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From where can I get FTP
software for uploading my files?
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Among most common
FTP programs with a graphical user interface that you can download from the
Web are:
WS_FTP (http://www.ipswitch.com)
CuteFTP (http://www.cuteftp.com)
FTP Explorer (http://www.winsite.com)
FTP Voyager (http://www.ftpvoyager.com/) |
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Do you offer web page design
services?
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Yes we do!
Tech Freedom Online prides itself on the design of quality
web sites at a reasonable cost. More information feel free to write us at sales@techfreedomonline.net |
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Do you provide access logs? |
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Yes we do,
and we provide them only on a monthly basis. We do not
enable logging by default; it's enabled only after use
requests for the same *Space consumed by the log files
includes the web space you bought from us. |
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Can I host more than one
website under my web space?
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While we
can point as many domains as you require to your web space,
we will not point domains to subdirectories under that web
space. |
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Are you running SQL Server 7
or SQL 2000? |
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We are currently
running SQL Server 2000, If you are using SQL 7 at your local end, then you
will be only able to connect through Query Analyzer to our SQL Server 2000,
thus please upgrade your SQL Server to 2000 version. |
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